Shipping policy
Shipping Policy
Last Updated: August 2026
Thank you for shopping with Alyssas Lamps! We work hard to ensure your handcrafted lamp arrives safely and as quickly as possible.
Order Processing
- Orders are processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order has been shipped, you'll receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- Canada: 5–10 business days
- International: 7–15 business days
Please note that shipping times are estimates and may vary due to customs processing, weather conditions, holidays, or carrier delays.
Shipping Costs
We proudly offer Free Worldwide Shipping on all orders.
No minimum purchase is required.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.
International Orders
International customers may be responsible for customs duties, import taxes, or additional fees charged by their local government. These charges are not included in your order total and are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
If an incorrect address is provided and your order has already shipped, we may be unable to reroute the package. Any additional shipping costs resulting from an incorrect address are the customer's responsibility.
Lost or Delayed Packages
If your package appears to be delayed or lost, please contact us at support@alyssaslamps.com. We'll work with the shipping carrier to help locate your order and resolve the issue as quickly as possible.
Damaged Shipments
If your order arrives damaged, please contact us within 30 days of delivery and include:
- Your order number
- Photos of the damaged item and packaging
- A brief description of the issue
We'll gladly arrange a replacement or refund in accordance with our Return & Refund Policy.
Contact Us
If you have any questions about shipping or your order, please contact us:
Alyssas Lamps
Email: adisljivar32@gmail.com
We appreciate your support and look forward to delivering your handcrafted lamp safely to your door.